Make Customer Service Great Again
Having grown up in a retail store, I know a little about customer service. As a kid, I complained when a customer interrupted my TV watching or my comic book… Read more »
Having grown up in a retail store, I know a little about customer service. As a kid, I complained when a customer interrupted my TV watching or my comic book… Read more »
Ever notice how people refer to the bathroom as “the John?” Not me. I call mine “the Jim.” It just sounds more impressive when I tell someone, “First thing I… Read more »
For those of us in the news business, it’s a busy time of year: winter. You know the drill: reporters on every mountain, endless video of salt spreaders and… Read more »
According to the news, Americans just aren’t happy right now. Oh sure, the restaurants are packed, folks are munching on popcorn in the movie theaters, filling up football stadiums, and… Read more »
You’ve heard the old saying: “They always come in threes.” That’s often said about show business deaths. One after another, after another. I’ve lost three good friends already in 2024,… Read more »