Make Customer Service Great Again
Having grown up in a retail store, I know a little about customer service. As a kid, I complained when a customer interrupted my TV watching or my comic book… Read more »
Having grown up in a retail store, I know a little about customer service. As a kid, I complained when a customer interrupted my TV watching or my comic book… Read more »
Ever notice how people refer to the bathroom as “the John?” Not me. I call mine “the Jim.” It just sounds more impressive when I tell someone, “First thing I… Read more »
For those of us in the news business, it’s a busy time of year: winter. You know the drill: reporters on every mountain, endless video of salt spreaders and… Read more »
According to the news, Americans just aren’t happy right now. Oh sure, the restaurants are packed, folks are munching on popcorn in the movie theaters, filling up football stadiums, and… Read more »
You’ve heard the old saying: “They always come in threes.” That’s often said about show business deaths. One after another, after another. I’ve lost three good friends already in 2024,… Read more »
Somehow, I still have most of my original teeth. There is no reasonable explanation for this. You’ve heard of the kid in the candy store? That was me. I grew… Read more »
2023 is almost over. All together now, “Good riddance,” right? On a personal note, I lost far too many friends, too young and unexpectedly. Nationally, our political divide just seems… Read more »
As the holidays draw nearer, I’m trying to avoid negative news. That’s hard to do when you read social media, letters to the editor and certain columnists. As sure as… Read more »
Recently in this space, I wrote a four-part series on presidents of the United States, zipping through 235 years of American history. Some of the names are familiar, while others… Read more »
Just in time for Christmas, I have just published a new humor book called, “I Won’t Be Your Escape Goat: David Carroll’s Ho Made Social Media Blunders.” Personally signed copies… Read more »